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Email support@takedirector.com — a person reads every message.

Does it need an AI account?No. The planner and the director work on your device with no key. AI, if you turn it on, only makes the plans smarter.
Where are my videos?On your device: every take stays in the app, and a copy goes to Photos if that setting is on.
Restore a purchaseOpen the Pro screen and tap Restore. Purchases are handled by Apple.
Cancel a subscriptionSettings › your name › Subscriptions on your iPhone or iPad, at least a day before it renews.
DualCam isn't offeredFilming with both cameras needs an iPhone XS/XR or later, or a recent iPad.